Internal conflict drives external conflict. Your first task at getting good at managing conflict is to become aware of all the signs and...

What happens when you get it wrong? What happens when you are responsible for sending out disrespect, misinformation, or unkindness? ...

What might the new desire for employees to prefer working from home say about existing workplace culture? If the workplace was such a...

Without an active plan of what has been learned or what will change, I am sorry can be used to perpetuate the imbalance of power between...

Framing your conflicts as information versus failure can help you move into action rather than freeze and hide. Train yourself to view...

A Guide for Parents In the majority of cases what we call “bullying” is someone poorly managing their own nervous system. What we must do...

How can you avoid the toxic ways in which venting is expressed in the workplace? How do we help our workplace communities avoid...

Find the right time. Take small steps. Repeat. This will help you adapt to a new normal. Adjusting to a new normal is going to require...

A crisis leaves space where hard feelings can become undone and softened. Vulnerability provides an opportunity for broken spaces to...

We think that crisis arrives as a sudden explosive disruption but that is an illusion. The roots of crisis move slowly. There is a...

Take away that face and facial recognition pattern and you have a nervous system that is unable to take care of itself. And that is a...

What do you do when someone you love defies the rules that define you? There is a grieving father in front of me. His shoulders are...

You are about to enter a client meeting. You already know the client is upset. This is the third time you have had to move the order of...

I was listening on a podcast where one of the guests was told about an incident where a female staff member felt harmed when a male...

Trust is not just about spending time with staff. Building trust in a workspace requires more than time for coffee chats, team building...

I recently got a chance to talk to a wonderful colleague from a long time previous project that my sister had set up in California.  It...

Photo by Andre Hunter on Unsplash Your brain knows your name. The millions of times you hear your name and respond to it have created a...

I am sitting across from a client. We have worked together over the last few years so I have been able to witness some significant and...

Photo by Noah Buscher on Unsplash Brains love uncertainty. What? You just finished writing a post about how brains love certainty and now...

I am very fond of certainty. I have written about my addiction to certainty in one of my other blogs. Certainty is about the desire to...