Internal conflict drives external conflict. Your first task at getting good at managing conflict is to become aware of all the signs and signals your body gives you to alert you to discomfort. If you do not manage your own discomfort, your evolutionary system will look at ways to fight off a threat it thinks is physical, dangerous and life threatening. In today's modern landscape, we need to fight against our evolutionary biology and manage the conflict from the inside out.
Thank you Janine Hammer for the great conversation and for your passionate work at helping workplace communities thrive!