• Dr. Emi Garzitto

Look at Me When You Say Thank You

Workplace culture takes place in the small repeated micro practices of all of its members. It is not the large initiatives, one time professional development or even the codes of conduct. All these practices may help but it is the day to day experiences that develop moral practice.



The need to retain employees has invited a bigger conversation on ways in which to create a healthy and competitive workplace. This has increased the conversation on ways to build healthy and supportive workplace communities. Workplace culture needs to be part of the program of attraction in recruiting and maintaining employees.


What is one small practice you can initiate within workplace culture that will help promote resilience, community and well being - Attributes which, by the way, promote work productivity, focus and the ability to complete tasks?


Encourage staff to focus on the small things.


Look at the person you are speaking with, even if it is online. Have your full body engaged and focused online whenever possible.


Say please and thank you. Make sure that you acknowledge presence and actions by looking at the person and saying thank you.


Workplace culture takes place in the small repeated micro practices of all of its members. It is not the large initiatives, one time professional development or even the codes of conduct. All these practices may help but it is the day to day experiences that develop moral practice.


Imagine what happens in your workplace if everyone makes this engagement consistently and it becomes embedded as a cultural norm.


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